Privacy Policy

Welcome to the Privacy Policy page of uBraids, found at ubraids.com. This policy, overseen by uBraids Inc., demonstrates our dedication to protecting your personal information. It explains the types of data we collect, how we use it, our sharing practices, and your control over your data. Updates to this policy will be posted on this page. By using our services, you agree to these terms. Although we are based in the United States, our services are available worldwide. GDPR regulations apply for users in the EEA, Switzerland, and the UK. California residents have specific rights under a separate section. If you have any questions about this policy, please contact us at support@ubraids.com.

Information We Collect and Its Use

Types of Information

We may collect the following types of information through our services:

  1. Personal Data: Information that identifies you, such as your name, email, phone number, and address. This can also include specific device details or email signature information.
  2. Device Information: Data about the device used to access our services, including IP address, device identifiers, browser type, operating system, internet service provider, and device settings.
  3. Usage Data: Information about how you interact with our services, such as pages visited, pre- and post-visit activities, content and ad interactions, Wi-Fi connections, and various logs.

We collect Personal Data with your consent, while Device Information and Usage Data are gathered automatically through technologies like SDKs, cookies, and web beacons.

Personal Data

You can browse ubraids.com without providing Personal Data. However, for services such as creating an account, communicating with us, subscribing to newsletters, entering contests, making purchases, or interacting with customer service, we require your Personal Data.

We use your Personal Data to fulfill your requests, communicate about our services and content, send promotional messages, prevent fraud, inform you about products, and complete your orders. By submitting your data, you consent to its use in accordance with our Privacy Policy.

Device Information & Usage Data

Even if you do not provide Personal Data, visiting our services results in the collection of Device Information and Usage Data by us or our service providers. This data helps us improve service quality, understand content popularity, generate statistics, and develop marketing strategies, as well as support administrative, analytical, research, and security purposes.

Information from Social Networks

Our services may allow you to connect your account with external social networks like Facebook, TikTok, or Instagram. Connecting through these platforms lets us gather Personal Data from your social media profiles, which we use as described in this policy. Additionally, our services might include social sharing features, enabling you to engage with content on these networks. Be aware that using these features could result in information exchange between our services and the social networks, so we recommend reviewing the privacy policies of these platforms before using such features.

Sharing Your Information

We do not disclose, rent, sell, or share your Personal Data with third parties for their direct marketing purposes. We share information only with selected service providers who assist us in various services such as content streaming, email, hosting, software development, data management, payment processing, customer support, and marketing. These providers are bound to use your information solely for the tasks we assign to them.

Our website and order processing are hosted by Shopify, Inc., whose privacy policy can be found at Shopify's Privacy Policy. When you access our site, the server logs your IP address and other visit details, such as pages visited, requests made, and the time and date of these actions. It also tracks the referral source and your browser details. For payment processing, services like PayPal and Afterpay will redirect you to their websites, governed by their respective privacy policies, available at PayPal's Privacy Policy and Afterpay's Privacy Policy.

We may share Device Information and Usage Data in an aggregated, anonymized form for administrative and research purposes, ensuring it is not linked to your Personal Data. We may also disclose your information for legal reasons, to comply with the law, protect our rights, or in connection with corporate transactions like mergers or asset sales.

Automated Data Collection / Cookies

To enhance our services, we use automated analytics and tracking technologies. These tools help in storing your information, gathering Device Information and Usage Data, analyzing your service usage, and personalizing content. We use systems like Google Analytics to gain aggregated insights into user demographics and interests. Various other technologies are also in use for these purposes.

We use cookies, which are text files in your browser storing preferences, to improve your experience on our services. These help us understand and enhance site usage. Most browsers accept cookies, but you can opt-out, which might limit certain features. Web beacons or clear GIFs monitor visitor behavior, aiding in analytics like email campaign effectiveness. We also use mobile device identifiers and SDKs to collect information like geolocation. Your use of our services implies consent to these tracking technologies, but no Personal Data is collected without your submission or shared with third parties.

Personal Data Retention

We retain your Personal Data as long as necessary for providing services, resolving disputes, legal reasons, audits, business purposes, agreement enforcement, and compliance with laws.

Privacy and Security

We take reasonable measures to safeguard your Personal Data from loss, misuse, or alteration. However, data transmission over the Internet is not entirely secure. While we strive to protect your data, we cannot guarantee its security during transmission. By using our services, you acknowledge these risks and release us from liability for any intercepted data. If you suspect misuse of your Personal Data, contact us immediately at support@ubraids.com.

Automated Decision-Making and User Profiling

Neither we nor our service providers engage in profiling or automated decision-making activities that have significant legal effects on you, except when personal data is used by third-party ad networks for online behavioral advertising.

Children Under 16

Our services are not designed for children under 16, and we do not knowingly collect Personal Data from individuals under this age. If you are under 13, please do not provide any Personal Data to us. If we find that we have inadvertently collected Personal Data from a child under 13, we will promptly delete it. Parents or guardians who believe their child under 13 has provided us with Personal Data should contact us at support@ubraids.com.

Links to Third-Party Platforms

Our services and communications may include links to third-party websites, including embedded, sponsored, or co-branded content, over which we have no control. We do not share your Personal Data with these third parties and are not responsible for their privacy policies or how they handle your data. We recommend reviewing the privacy policies of third-party websites before sharing any Personal Data with them. Additionally, you may be directed to third-party platforms for specific functions, as mentioned in the "Sharing Your Information" section above.

Your Choices

You have several options regarding your personal information:

Access or Update Your Information: If you have registered for an account with us, you can access and edit specific account information by logging into your account.

Opt-Out of Marketing Communications: You can unsubscribe from marketing emails by using the opt-out or unsubscribe instructions provided at the bottom of the email or by contacting us directly. Please note that opting out of marketing emails will not affect service-related and other non-marketing email communications you may still receive.

Advertising Choices: To control interest-based advertising using your information, you have several options:

  • Adjust your browser settings to block third-party cookies.
  • Use privacy-focused browsers or ad-blocking browser plug-ins that block tracking technologies.
  • Explore opt-out features provided by Google and Facebook for interest-based advertising:
  • Mobile Settings: You can control interest-based advertising on mobile devices by adjusting your device settings to limit the use of the advertising ID associated with your mobile device. Remember to apply these opt-out settings on each device you want to opt out from.

Additionally, we work with companies that may offer their own opt-out options, which may not be covered by the mechanisms mentioned above.

Refusing to Furnish Information: To provide certain services, we require personal data. If you choose not to provide the necessary data, it may impede our ability to deliver these services.

Linked Third-Party Platforms: If you connect via your social media or another third-party account, you might have the option to control the information we obtain through your settings on that platform. However, revoking our access to information from a third-party platform will not affect the data we have already received from that source.

Your California Privacy Rights

If you are a California resident, you have the right to inquire once a year whether we have disclosed your personal information to third parties for their direct marketing purposes. To do so, send an email to support@ubraids.com with "Shine the Light" in the subject line. Please include your name, address, city, state, zip code, and confirm your California residency.

As a California resident, you can exercise the following rights regarding your personal information:

Access: You can request details about the categories of personal information we collect, the sources of collection, the categories of information sold or disclosed, the purposes for collection and sale, the categories of third parties with whom it is shared, and specific pieces of personal information collected in the past 12 months.

Deletion: You have the right to request the deletion of your personal information held by us, with some exceptions.

Right to Non-Discrimination: You have the right to not face any adverse treatment or discrimination as a result of exercising these rights.

We take the protection of your personal information seriously and assure you that we do not sell your personal data.

Occasionally, we may need to reject specific requests or fulfill them partially, in accordance with our legal rights and responsibilities. For example, we may retain personal data as permitted by applicable laws for purposes such as tax or record-keeping, maintaining active accounts, processing transactions, and facilitating customer requests.

Before processing your requests, we will take reasonable steps to verify your identity. The verification process will depend on the sensitivity of the personal information in question and whether you have an account with us.

If you choose, you can designate an authorized agent to act on your behalf when making requests. Ensure that the authorized agent clearly identifies themselves as such when submitting the request.

You may exercise the above rights by sending an email to support@ubraids.com.

Your European Privacy Rights

As stipulated by relevant laws, including the European Union's General Data Protection Regulation (GDPR), you have the following rights regarding your information (subject to specific exceptions and limitations):

Confirmation: You have the right to receive confirmation about whether we are processing your personal information.

Access: You have the right to access your personal information.

Correction: You have the right to update or correct your information if it is inaccurate or incomplete.

Deletion: Upon your request, we will delete your personal information if the conditions for the 'right to be forgotten' outlined in the GDPR are met, or if equivalent conditions are satisfied under local laws or regulations.

Data Portability: You have the right to obtain and reuse your personal information for your own purposes across different services and platforms.

Restriction: You can request the restriction of our processing of your personal information if it is inaccurate, if you are entitled to request deletion but prefer restriction, if we would otherwise delete it but you require it for legal reasons, or if you are in the process of verifying our 'legitimate interests' as the legal basis for processing your personal information.

Objection: You have the right to object to certain types of processing, particularly processing based on our legitimate interests. You can also object at any time to the use of your information for direct marketing purposes.

You may correct your personal information and exercise your privacy preferences by writing to us at support@ubraids.com.

Additional Information

When reaching out to us, please provide your name, address, and/or email address. To ensure the security of your information, we may implement appropriate verification procedures before addressing your inquiries. These procedures will depend on the nature of your personal information and your account status with us. If we are unable to fulfill your request, we will explain the reasons within the bounds of legal constraints. Should you have concerns about how we handle your personal information or our responses to your requests, you may contact us directly or lodge a complaint with the data protection authority in your region.

International Data Transfers

uBraids, headquartered in the United States, operates with service providers across various countries. Consequently, when you use our services, especially if you are outside the United States, including in the European Economic Area (EEA), your personal information may be transferred to and processed in the United States. This transfer includes information shared through emails or placed orders. It's important to note that privacy laws in the United States may differ from those in your home jurisdiction, potentially offering a different level of protection.

Under the General Data Protection Regulation (GDPR), uBraids is recognized as a “controller” of the Personal Data pertaining to EEA Data Subjects. By utilizing our services from outside the United States, you acknowledge and consent to the transfer and storage of your Personal Data in the United States. Please be aware that in the United States, your Personal Data might be accessible to law enforcement and/or national security authorities under lawful circumstances.

Changes to This Privacy Policy

We reserve the right to modify this policy at our discretion. Any changes will be published in the "Privacy" section of our services. Please check this policy periodically to stay informed about any updates. If you have inquiries about the changes, contact us at support@ubraids.com with "Information Regarding Updated Privacy Policy" in the subject line. Your continued use of the services after such changes constitutes acceptance, but if you disagree, you may opt out by notifying us appropriately.

General Legal

The remaining provisions of this Privacy Policy are in accordance with our Terms of Use, which are referenced and incorporated herein. For inquiries or feedback regarding this policy, please reach out to us at support@ubraids.com with "Privacy" in the email subject line.